Online repairs

　　In order to conscientiously implement standardized services, strengthen the management system, promote the further improvement of service quality and service level, and strive to create a new wind window for service. The after -sales service centers disclosed their service commitments to the society and accepted the supervision and inspection of the management office of the general public and industry associations. The center implemented a 365 -day dual 24 -hour service system, and found that it rejected the reasonable request of the user at a time and punished internal discipline.

(1) Accept phone appointment warranty and consulting services 24 hours.

(2) Come to solve the problem of users within 4 hours after the reservation is registered.

(3) On -site service time: 8: 15-18: 00 (special circumstances, immediately come to the door) is not wrong. The same failure occurred within one year after maintenance, free repair. Other faults occur within one month after the maintenance, exempt from on -site fees, and the construction is standardized according to the installation requirements to ensure the quality of installation, and the construction quality problem occurs for free work. Public charging standards, strictly charged in accordance with the company's charging standards. Implement regular home maintenance service system.

Service Process

Step 1: Dial the hotline
Please call the 24 -hour service hotline to solve your troubles immediately! (On-site service time: 07: 00--18: 00)

Step 2: Registration and appointment
Describe the failure of the device, as well as your contact information and address. Determine the door -to -door time according to your time arrangement and our scheduling.

Step 3: Come on time to do it on time
We will reach the designated place on time according to the on -site service time of the appointment. In the case of convenient booting, we will experiment with the fault of the equipment in order to eliminate the fault. After testing and inspection, the maintenance technician checked the general failure of the equipment.

Step 4: Determine the cost
Before formal exclusion of the fault, first report the cause of the fault and report the cost of repairing this fault. If we abandon maintenance, we do not charge accessories (except for the pre -appointment).

Step 5: Eliminate the failure
If you agree with maintenance, we will officially eliminate the fault until the fault disappears. After the failure is eliminated, you can take it up for acceptance until you think you are satisfied.

Step 6: Fill in the voucher
In order to solve your worries, we will leave a voucher for the provided services that indicate the processing method and maintenance costs.

Step 7: Provide warranty
Since the maintenance, it has begun to enter the warranty period. During this period, when the device you repair reappears, please reach the electricity as soon as possible. We will provide warranty services for the repair equipment based on your maintenance records.